ClerkChat
For hotels and travel

Every guest question answered before they arrive

Bookings, check-in, amenities, and policies, answered instantly from your property guide, in every time zone.

Free plan included · No credit card required

Guests expect answers, not "we'll get back to you"

  • "What time is check-in and check-out?"
  • "Is parking available?"
  • "What's your cancellation policy?"
  • "Can I get a late check-out?"
  • "Is breakfast included?"

Slow answers turn into lost bookings and bad reviews. Guests compare you to the instant answers they get everywhere else.

Guest service at any hour, at any scale

  • Pre-arrival covered. Check-in times, directions, parking, and what to bring, so guests arrive informed.
  • A local guide on demand. Restaurants, transport, and things to do, answered from your own recommendations.
  • Policy questions without the front desk. Cancellations, refunds, and modifications explained clearly and instantly.

For hotels, rentals, and travel brands

Your team focuses on in-person hospitality. The agent handles the rest.

Check-in and check-out

Times, early check-in, and what guests need to bring, answered every time.

Facilities and amenities

Pool hours, gym access, spa bookings, and room service from your property guide.

Booking changes

Your modification and upgrade policies explained without a phone call.

Experiences and extras

Tours, spa packages, and dining options surfaced when guests ask.

Disruption handling

Delays and last-minute changes met with clear policy and next steps.

An agent per property

Give each property its own agent and knowledge base, managed from one workspace.

Up and running in minutes

No developers needed. No long setup.

01

Upload your property guide

FAQs, room info, amenities, area tips, and booking policies.

02

Set the guest tone

Warm and welcoming. The agent matches your brand's voice.

03

Test the guest questions

Run real guest questions through the playground before launch.

04

Embed on your site

Add the widget to your booking page or share the help page in confirmation emails.

Make every guest feel looked after

Build your guest agent in minutes. No credit card required.