ClerkChatResolve routine questions before they become tickets
ClerkChat answers the questions your team has answered a hundred times, straight from your help docs and SOPs. Your team keeps the issues that need a human.
Free plan included · No credit card required
Your team is buried in repeat questions
- "What are your opening hours?"
- "How do I reset my password?"
- "Where's my order?"
- "What's your refund policy?"
- "How does this feature work?"
The answers never change, but the interruptions never stop. Every repeat question is time taken from the issues that actually need your team.
An agent that knows your support docs
- Answers in seconds. Customers get the right answer from your knowledge base the moment they ask, at any hour.
- A quieter inbox. Routine questions get resolved in the widget, so the tickets that arrive are the ones worth a person's time.
- Humans stay in the loop. The Escalate to Human automation hands tricky conversations to your team with the full transcript attached.
Everything a support team needs
Built around your real workflow, from first answer to final review.
Trained on your content
Crawl your help center and website, or upload files, text, and Q&A pairs. Every answer is sourced from your material.
Suggested messages
Show the questions customers ask most as one-tap buttons, so conversations start with zero typing.
Escalate to human
Set the conditions for handoff. Your team picks up pending conversations in the inbox with full context.
Measure containment
Track containment rate, takeover rate, and first response time for every agent.
Widget and help page
Embed the chat widget on your site or share a hosted help page. Both deploy in minutes.
On-brand persona
Set the agent's name, tone, and instructions so it sounds like your team, not a generic bot.
Up and running in minutes
No developers needed. No long setup.
Add your support content
Paste your help center URL, upload docs, or add Q&A pairs. ClerkChat indexes everything.
Test in the playground
Ask the questions your customers ask and check the answers before anyone else sees them.
Deploy the widget
Drop one snippet on your site or share the hosted help page. Your agent is live.
Close the gaps
Review conversations and analytics to see what customers ask and where your docs fall short.
Ready to clear the queue?
Build your support agent in minutes. No credit card required.