ClerkChatAnswer billing questions from live Stripe data
Connect ClerkChat to Stripe so identified customers can check their plan, invoices, and billing details in chat.
Free plan included · No credit card required
Billing tickets wait on someone with Stripe open
- "What plan am I on?"
- "When does this renew?"
- "Was my payment processed?"
- "Can I get my last invoice?"
- "I need to update my billing address"
Those answers live in Stripe. Support copies them by hand, and the customer waits.
An agent that can see the customer's Stripe record
- Live subscription and invoices. The agent reads the identified customer's plan, renewal, and invoices from Stripe.
- Self-serve billing updates. Customers can change billing details or cancel at period end after they confirm.
- Hands off the edge cases. Escalate to Human when a chargeback, refund, or dispute needs a person.
Built for identified customers
Stripe tools only run after your site identifies the visitor as a Stripe customer.
Install from Stripe
Authorize ClerkChat with the Stripe app, or paste a restricted API key.
Subscription and invoice answers
Plan, status, renewal date, and recent invoices come from Stripe, not a guessed FAQ.
Update or cancel
Change billing details or cancel at period end after the customer confirms.
Escalate to human
Send anything outside billing self-serve to your team with the conversation attached.
One analytics view
Stripe-related chats show up alongside your website widget and every other channel.
On-brand persona
Set the agent's name and tone so billing answers sound like your team.
Connected in minutes
No developers needed. No long setup.
Connect Stripe
Authorize ClerkChat from an agent's Integrations tab, or paste a restricted key.
Enable Stripe automations
Turn on subscription, invoice, update, and cancel actions for the channels you use.
Identify customers
From your site, call ClerkChat.identify with a signed user id and Stripe customer id.
Test in the playground
Save a playground customer id on the Stripe card, then ask about the plan.
Stripe chatbot questions
Everything else you might want to know before connecting Stripe.
Built for your team
Other channels
Connect Stripe in minutes
Install the app or paste a restricted key. No credit card required.