ClerkChatAnswer the easy questions before Intercom ever sees them
Intercom is a strong shared inbox with its own AI on top. ClerkChat sits in front of it: the agent answers repeat questions across your site and messaging apps, and passes the rest to your Intercom inbox. This integration is on our roadmap.
This integration is not available yet. It is on our roadmap. Everything described below is what it is intended to do. ClerkChat works today on your website, a page we host, WhatsApp, Instagram, Messenger and Telegram.
Free plan included · No credit card required
Conversation volume grows faster than the team does
- "Is this included in my plan?"
- "How do I add a teammate?"
- "Why was I charged twice?"
- "Do you integrate with my tools?"
- "Can I talk to someone?"
Most of these have one correct answer that already exists in your docs. Routing them faster is not the same as not having to route them.
What the integration will do
- Resolve before the handoff. Answers come from your own documentation, so common questions close themselves.
- Hand over cleanly. When a person is needed, the conversation lands in your Intercom inbox with the transcript.
- Beyond the website widget. The same agent answers on WhatsApp, Instagram, Messenger and Telegram, not just on your site.
Planned capabilities
Nothing here is live yet. It is published so you can tell us whether this is the handoff you need.
Trained on your business
Crawl your site or upload docs so answers match what you actually offer.
Inbox handoff
Planned: open an Intercom conversation when escalation is warranted.
One view of what was answered
See resolved-without-a-human alongside what reached your team.
Lead capture in chat
Collect contact details during the conversation, before any handoff.
Connected in minutes
No developers needed. No long setup.
Start with the channels that exist today
Your website widget and messaging apps work now.
Train your agent
Add your help centre, docs and pricing.
Tell us Intercom matters to you
Roadmap order follows what customers are waiting on.
Connect Intercom when it ships
Escalations will arrive in your existing inbox.
Intercom chatbot questions
Everything else you might want to know before connecting Intercom.
Built for your team
Other channels
Start now, connect Intercom later
The channels that reduce inbox volume are live today. No credit card required.