ClerkChat
For ecommerce and retail

Answer shoppers before they abandon the cart

Give every shopper instant answers about products, shipping, and returns, pulled from your own catalogue and store policies.

Free plan included · No credit card required

Unanswered questions cost you sales

  • "Do you have this in a size 10?"
  • "Where is my order?"
  • "What's your return policy?"
  • "Is this compatible with my device?"
  • "Can I change my delivery address?"

A shopper who cannot get a quick answer buys from the store that gives one. Every question left hanging is revenue left behind.

A product expert on every page

  • Product discovery. Shoppers describe what they need and get pointed to the right products from your catalogue.
  • Fewer order-status tickets. "Where's my order?" gets an instant answer with your shipping policy and tracking steps.
  • Painless returns. The agent walks customers through your return window and process, step by step.

Built for the whole shopper journey

From pre-purchase research to post-delivery support.

Product Q&A

Specs, materials, sizing, and compatibility, answered from your product pages and docs.

Shipping answers

Delivery times, costs, and regions served, straight from your shipping policy.

Returns and refunds

Explain the return window and conditions clearly, and cut the "is this eligible?" emails.

Promotions and offers

Current discounts, coupon codes, and loyalty perks, without customers hunting for them.

Suggested messages

Put "Track my order" or "Start a return" one tap away when the chat opens.

See what shoppers ask

Spot the questions that block purchases and fix them in your content.

Up and running in minutes

No developers needed. No long setup.

01

Crawl your store

Point ClerkChat at your storefront and policy pages. Product and policy knowledge comes with it.

02

Add the details

Upload size guides, care instructions, and Q&A pairs for the questions you hear most.

03

Test real questions

Try the questions shoppers ask in the playground and tune the answers.

04

Embed on your storefront

Add the widget to your shop in one snippet and answer shoppers around the clock.

Turn browsers into buyers

Build your store's agent in minutes. No credit card required.