ClerkChatA Slack bot that answers from your docs
Connect ClerkChat to Slack so mentions, DMs, and channel questions get an answer from your own knowledge base, without waiting for the person who happens to know.
Free plan included · No credit card required
The same questions keep landing in Slack
- "Where's the latest pricing sheet?"
- "What's our refund policy again?"
- "Did we already answer this in #support?"
- "Who owns this customer?"
- "Can someone from support jump in?"
Those answers live in a doc, a closed thread, or one person's head. In Slack they get asked again every week, and the person who knows is in another meeting.
A Slack bot that already read the docs
- Replies in the thread. Mention the bot or DM it, and it answers from your site, files, and Q&A pairs.
- Pings a human when it should. Escalate to Human sends the full Slack thread to the channel your team watches.
- Same agent as every other channel. Train once. Slack, WhatsApp, and your website widget all share the same knowledge base.
Built for channels, mentions, and DMs
One agent, trained once, covering Slack and every other ClerkChat channel.
Trained on your business
Crawl your site or upload docs and Q&A pairs so Slack replies match your website widget.
Mentions and direct messages
Invite the bot to a channel, mention it, or message it privately. Same knowledge base either way.
Slack notifications
Route new conversations and escalations to the channel your team already watches.
Escalate to human
Set handoff rules so your team only sees the threads that need a person.
One analytics view
Slack conversations appear alongside WhatsApp, Instagram, and your website widget.
On-brand persona
Set the bot's name and tone so Slack replies sound like your team.
Connected in minutes
No developers needed. No long setup.
Add ClerkChat to Slack
Click Add to Slack and approve the workspace you want to use.
Train your agent
Add your site, docs, or Q&A pairs for it to answer from.
Invite it to a channel
Add the bot to the channels where questions land, or DM it directly.
Let it answer
Mentions and DMs start getting replies from your knowledge base.
Slack chatbot questions
Everything else you might want to know before connecting Slack.