ClerkChatAn AI chatbot for Instagram DMs that never sleeps
Connect ClerkChat to your Instagram business account so every DM gets an instant, on-brand answer, sourced from your own products, policies, and content.
Free plan included · No credit card required
A single post can flood your DMs faster than you can answer
- "Is this back in stock?"
- "What sizes do you have?"
- "How much is shipping?"
- "Do you ship internationally?"
- "Can I get a discount code?"
A viral post or story is great for reach and rough on your inbox. Questions that go unanswered for hours cost you sales from buyers who were ready right then.
A DM inbox that keeps up with your following
- Instant DM replies. Every Instagram DM gets answered the moment it arrives, even during a follower spike after a post goes up.
- Product questions, answered. Sizing, stock, pricing, and shipping answered straight from your catalogue and store policies.
- Handoff without losing context. Escalate to Human passes a DM conversation to your team complete with the full message history.
Built for how customers actually use Instagram
One agent, trained once, answering on your site widget and in Instagram DMs.
Trained on your content
Crawl your site and shop, or upload files and Q&A pairs. Instagram DMs draw on the same knowledge base as everywhere else.
Lead capture in DMs
Collect a name, email, or phone number naturally in the conversation when a follower is ready to buy.
Escalate to human
Set handoff rules so tricky DMs land with your team, full context included.
See what followers ask
Track the questions coming through Instagram alongside every other channel in one analytics view.
Suggested messages
Surface your most-asked questions as one-tap replies inside the DM.
On-brand voice
Set the agent's tone so Instagram replies sound like your brand, not a bot.
Connected in minutes
No developers needed. No long setup.
Connect your Instagram account
Link your Instagram business or creator account from your ClerkChat dashboard.
Train your agent
Add your site, shop, product docs, or Q&A pairs for it to learn from.
Test in the playground
Run the questions your followers actually ask before switching it on.
Go live on Instagram
Incoming DMs start getting answered automatically.
Instagram chatbot questions
Everything else you might want to know before connecting Instagram.
Built for your team
Other channels
Answer every DM instantly
Connect Instagram in minutes. No credit card required.