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Create a separate agent for each customer experience that needs its own knowledge, behavior, or deployment settings.
1

Open the agent list

Open the dashboard. The Agents page lists every agent in your current workspace.
2

Create the agent

Click Create Agent, enter a customer-facing name, and submit the form.
3

Configure the agent

Open the agent and select Settings. Add its instructions, welcome message, and avatar before publishing it.

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Organize agents across workspaces

Workspaces separate agents, members, and billing. Use the workspace switcher when an agent belongs to another team or business. You can duplicate an existing agent from the Agents page when you need a similar setup. Review the duplicate’s sources and deployment settings before publishing it.