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Connect Slack when automations need to notify your team. The integration stores the connection, while each automation controls when it sends a message.
Only workspace owners and admins can connect Slack.
1

Start the Slack install

Select an agent, open Integrations, and click Connect Slack. Approve the Clerk Chat app in the Slack workspace you want to use.
2

Choose a default channel

Return to Integrations and click Configure on the Slack card. Select Default notification channel, then click Save Channel.
3

Send a test message

Click Send Test. Check the saved default channel for the sample notification.
4

Use Slack in an automation

Open Automations and configure a Slack notification or lead alert. Leave its channel blank to use the integration’s default channel.

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Fix missing Slack channels

Reconnect Slack if Clerk Chat asks for renewed access. You can enter a channel ID manually when the channel list isn’t available. Private channels require access for the installed Slack app. Confirm the app belongs to the channel before testing the notification.