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Clerk Chat helps you build a customer support agent from your existing content. Add knowledge, test replies, publish the agent, and review customer conversations from one dashboard.

Create your first agent

Go from a new workspace to a tested support agent.

Add knowledge

Train your agent with websites, files, text, and question-and-answer pairs.

Publish your agent

Add a chat widget to your site or publish a hosted help page.

Review conversations

Take over chats, reply to customers, and return control to the agent.

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How Clerk Chat works

Your agent uses three parts of your setup to answer customers:
  • Instructions: define how the agent responds and which support policies it follows
  • Knowledge sources: provide the product information used in answers
  • Deployment channel: makes the agent available through a widget or hosted help page
Use the quickstart to configure all three parts.