# ClerkChat > ClerkChat is an AI agent that answers a business's customers on WhatsApp, Instagram, Facebook Messenger, Telegram, a website chat widget and a hosted page, trained on the business's own website, files, Google Docs and Sheets, Notion pages and YouTube videos. It hands conversations to a human when needed. Key facts: - One message credit is one question a customer asks the agent. A conversation averages about four questions. - Plans: Free $0 (50 message credits/month); Hobby $49/month (1,000 message credits/month); Standard $120/month (5,000 message credits/month); Pro $400/month (15,000 message credits/month). - The agent replies inside the customer's own WhatsApp, Instagram or Messenger thread, from the business's own number and profiles. - Planned, not live yet: Zapier. ## Product - [Homepage](https://clerkchat.co/): What ClerkChat does, channels and knowledge sources - [Pricing](https://clerkchat.co/pricing): Plans, credit allowances and limits - [Live demo](https://clerkchat.co/demo): Try an agent before signing up - [Documentation](https://clerkchat.co/docs): Setup guides; index at /docs/llms.txt ## Channels - [Website Widget](https://clerkchat.co/integrations/website): Add an AI chat widget to your website in minutes. Trained on your own pages and docs, matched to your brand, answering around the clock. - [Hosted Page](https://clerkchat.co/integrations/hosted-page): No website? ClerkChat hosts a dedicated chat page for your business. Share one link and customers get answers instantly, around the clock. - [WhatsApp](https://clerkchat.co/integrations/whatsapp): Automate WhatsApp customer support and sales with an AI chatbot trained on your business data. Instant replies, 24/7, no extra headcount. - [Instagram](https://clerkchat.co/integrations/instagram): Turn Instagram DMs into 24/7 support and sales conversations. ClerkChat's AI chatbot replies instantly, trained on your own business data. - [Facebook Messenger](https://clerkchat.co/integrations/messenger): Automate Facebook Messenger replies with an AI chatbot trained on your business. Answer questions and capture leads around the clock. - [Telegram](https://clerkchat.co/integrations/telegram): Add an AI chatbot to your Telegram bot, groups, and channels. Answer member questions instantly from your own docs, around the clock. - [Slack](https://clerkchat.co/integrations/slack): Add an AI chatbot to Slack that answers mentions and DMs from your own docs. Install ClerkChat on any workspace. ## Knowledge sources - [Notion](https://clerkchat.co/integrations/notion): Turn the Notion pages your team already keeps into a chatbot that answers customers on WhatsApp, Instagram and your website. You pick which pages it reads. - [Google Docs and Sheets](https://clerkchat.co/integrations/google-docs-sheets): Paste a Google Doc or Sheet link and your AI chatbot answers customers from it: price lists, opening hours, menus and policies. No export, no copy and paste. - [YouTube](https://clerkchat.co/integrations/youtube): Paste a public YouTube link and ClerkChat adds a summary of the video to your AI chatbot, so customers get answers from your tutorials without watching. ## Platform integrations - [Shopify](https://clerkchat.co/integrations/shopify): Add an AI chatbot to your Shopify store that answers product questions from your live catalogue and can add items to a customer's cart. Free plan available. - [Stripe](https://clerkchat.co/integrations/stripe): Connect Stripe so your ClerkChat agent can show subscriptions and invoices, update billing details, and cancel at period end for identified customers. - [Zendesk](https://clerkchat.co/integrations/zendesk): ClerkChat answers repeat questions on WhatsApp, Instagram and your site, then opens a Zendesk ticket with the full transcript when a person is needed. - [Intercom](https://clerkchat.co/integrations/intercom): ClerkChat answers on WhatsApp, Instagram and your site at a flat price, then opens an Intercom ticket with a summary when a person needs to take over. - [Zapier (planned)](https://clerkchat.co/integrations/zapier): A Zapier integration is on the ClerkChat roadmap. Send conversations, leads and escalations into the thousands of tools Zapier already connects. - [MCP](https://clerkchat.co/integrations/mcp): Connect ClerkChat to ChatGPT, Claude, Codex or another MCP client. Manage support agents, knowledge, conversations, automations and analytics from chat. ## Comparisons - [ClerkChat vs Omnichat](https://clerkchat.co/alternatives/omnichat): ClerkChat vs Omnichat: Omnichat is an APAC retail CRM on annual contracts from 10,000 contacts. ClerkChat is an agent you can start on a free plan. - [ClerkChat vs Woztell](https://clerkchat.co/alternatives/woztell): ClerkChat vs Woztell: Woztell is a deep WhatsApp platform billed per active contact. ClerkChat is an agent that answers, on a flat plan with AI included. - [ClerkChat vs respond.io](https://clerkchat.co/alternatives/respond-io): ClerkChat vs respond.io: both cover WhatsApp, Instagram and Messenger. The difference is whether a person staffs the inbox, and how contacts are billed. - [ClerkChat vs Gorgias](https://clerkchat.co/alternatives/gorgias): ClerkChat vs Gorgias for ecommerce support: flat pricing instead of per-resolution fees, and answers on WhatsApp, Instagram and Telegram, not just an inbox. - [ClerkChat vs ManyChat](https://clerkchat.co/alternatives/manychat): ClerkChat vs ManyChat for Instagram and WhatsApp: answers generated from your own content, instead of drag-and-drop flows you have to build and maintain. - [ClerkChat vs Chatbase](https://clerkchat.co/alternatives/chatbase): ClerkChat vs Chatbase: both train on your documents. The difference is where answers reach your customers, and how usage is billed. - [ClerkChat vs Wati](https://clerkchat.co/alternatives/wati): ClerkChat vs Wati: Wati is WhatsApp-only and good at it. ClerkChat answers there too, and on Instagram, Messenger, Telegram and your website. - [ClerkChat vs Tidio](https://clerkchat.co/alternatives/tidio): Comparing ClerkChat and Tidio for small business support. Tidio is live chat with AI added; ClerkChat is the agent itself, answering across messaging apps too. - [ClerkChat vs Intercom](https://clerkchat.co/alternatives/intercom): ClerkChat vs Intercom: Intercom is a full customer platform with per-resolution AI pricing. ClerkChat answers across messaging apps on a flat plan. - [ClerkChat vs Chatfuel](https://clerkchat.co/alternatives/chatfuel): ClerkChat vs Chatfuel: Chatfuel has no website widget and prices by contacts. ClerkChat answers on your site, Instagram and WhatsApp, on a flat plan. - [ClerkChat vs Crisp](https://clerkchat.co/alternatives/crisp): ClerkChat vs Crisp: Crisp is an affordable shared inbox with rule-based automation. ClerkChat answers customer questions from your own documents. ## Switching guides - [Switch from Omnichat](https://clerkchat.co/migrate/omnichat): Moving from Omnichat to ClerkChat. The annual contract timing, the channels you lose entirely, and what happens to your store and staff attribution data. - [Switch from Woztell](https://clerkchat.co/migrate/woztell): Moving from Woztell to ClerkChat. The WhatsApp number port, what happens to your prepaid deposit, and the Meta capabilities you would be giving up. - [Switch from Chatbase](https://clerkchat.co/migrate/chatbase): Moving from Chatbase to ClerkChat. Both train on the same material, so there is nothing to rebuild — here is what carries across and what does not. - [Switch from Tidio](https://clerkchat.co/migrate/tidio): Moving from Tidio to ClerkChat. What happens to your Lyro training data, your live chat operators and the widget on your site. - [Switch from Crisp](https://clerkchat.co/migrate/crisp): Moving from Crisp to ClerkChat. Crisp's bot is rule-based, so there is no training data to export — here is what to do instead. - [Switch from Gorgias](https://clerkchat.co/migrate/gorgias): Moving from Gorgias to ClerkChat. What happens to your macros, your Shopify order actions and your ticket history — and when to run both instead. - [Switch from Intercom](https://clerkchat.co/migrate/intercom): Moving from Intercom to ClerkChat. Intercom is several products at once — here is which parts we replace, which we do not, and what to check before leaving. - [Switch from ManyChat](https://clerkchat.co/migrate/manychat): Moving from ManyChat to ClerkChat. Flows do not transfer, and that is mostly the point — here is what replaces them and when to stay put. - [Switch from Chatfuel](https://clerkchat.co/migrate/chatfuel): Moving from Chatfuel to ClerkChat. Flows do not transfer, but you gain a website widget and a hosted page Chatfuel never offered. - [Switch from Wati](https://clerkchat.co/migrate/wati): Moving from Wati to ClerkChat, including the WhatsApp number migration between business solution providers, template re-approval and the downtime to plan for. - [Switch from respond.io](https://clerkchat.co/migrate/respond-io): Moving from respond.io to ClerkChat. What happens to your WhatsApp number, your workflows, and the channels we do not support. ## By type of business - [Dental clinics](https://clerkchat.co/chatbot-for/dental-clinics): Answer patients on WhatsApp about insurance, new-patient fees and appointment availability, without reception picking up. Urgent cases still reach a person. - [Restaurants](https://clerkchat.co/chatbot-for/restaurants): Answer booking, dietary and opening-hours questions on WhatsApp while the floor is busy. Requests arrive with the party size and date already attached. - [Veterinary practices](https://clerkchat.co/chatbot-for/veterinary-practices): Answer routine questions about vaccinations, pricing and hours on WhatsApp, while genuine emergencies reach a person immediately. - [Estate agents](https://clerkchat.co/chatbot-for/estate-agents): Answer availability, service charge and viewing questions on WhatsApp. Viewing requests arrive with the property and preferred times already attached. - [Garages & MOT centres](https://clerkchat.co/chatbot-for/garages-and-mot-centres): Answer MOT availability, courtesy car and service pricing questions on WhatsApp while you are under a car. Bookings arrive with the registration attached. - [Salons & barbers](https://clerkchat.co/chatbot-for/salons-and-barbers): Answer pricing by stylist level, appointment duration and patch test questions on WhatsApp, while everyone is with a client. - [Tour operators](https://clerkchat.co/chatbot-for/tour-operators): Answer availability, group minimum, weather policy and cancellation questions on WhatsApp — including from travellers in other timezones. - [Plumbers & electricians](https://clerkchat.co/chatbot-for/plumbers-and-electricians): Answer callout rates and availability on WhatsApp, and separate a genuine emergency from a job that can wait until Monday. - [Pet grooming & boarding](https://clerkchat.co/chatbot-for/pet-grooming-and-boarding): Answer breed pricing, vaccination requirements and availability in Instagram DMs, where pet owners actually find you. No website needed. - [Personal trainers & coaches](https://clerkchat.co/chatbot-for/personal-trainers): Answer package pricing, online versus in-person and intro session questions in Instagram DMs, so enquiries do not go cold overnight. - [Beauty & aesthetics](https://clerkchat.co/chatbot-for/beauty-and-aesthetics): Answer treatment suitability, patch test and aftercare questions in Instagram DMs, with consultations escalated to a practitioner. - [Fashion boutiques](https://clerkchat.co/chatbot-for/fashion-boutiques): Answer sizing, stock and shipping questions in Instagram DMs, where small fashion retailers actually sell. Connects to Shopify for live product data. - [Cafés & bakeries](https://clerkchat.co/chatbot-for/cafes-and-bakeries): Answer custom cake orders, collection times and allergen questions in Instagram DMs, with the order details collected for you. - [No website](https://clerkchat.co/chatbot-for/business-with-no-website): Most chatbots need a website to embed a widget. If you do not have one, we host a page for your agent and answer in WhatsApp and Instagram directly. - [Instagram-only business](https://clerkchat.co/chatbot-for/instagram-only-business): If your business lives on Instagram, the DM is your phone line, your enquiry form and your checkout. Answer it automatically without a website. - [WhatsApp-only business](https://clerkchat.co/chatbot-for/whatsapp-only-business): If customers only reach you on WhatsApp, you can answer automatically without building a site. Keep your number, and let the agent handle the repeats. - [QR code chatbot](https://clerkchat.co/chatbot-for/qr-code-chatbot): A QR code on a menu, a shelf, a van or a leaflet that opens an agent answering your customers' questions. No app, no website, no download. - [Online communities](https://clerkchat.co/chatbot-for/online-communities): Answer the same joining, access and schedule questions in Telegram without moderators repeating themselves. Trained on your own material. - [One-person business](https://clerkchat.co/chatbot-for/one-person-business): When you are the only person who can answer, every message waits for you. An agent handles the repeats so the business keeps replying while you work. ## Industries - [Customer Support](https://clerkchat.co/solutions/customer-support): Resolve routine questions before they become tickets - [Agencies & Freelancers](https://clerkchat.co/solutions/agencies): Build an AI support agent once, then share it with each client as a working copy in their own account. Made for agencies and freelancers. - [Sales Agent](https://clerkchat.co/solutions/sales-agent): Turn visitors into qualified conversations - [Ecommerce & Retail](https://clerkchat.co/solutions/ecommerce-retail): Answer shoppers before they abandon the cart - [Education & Training](https://clerkchat.co/solutions/education-training): Answer every prospective student before they move on - [Fitness & Wellness](https://clerkchat.co/solutions/fitness-wellness): Front-desk answers without the hold music - [Travel & Hospitality](https://clerkchat.co/solutions/travel-hospitality): Every guest question answered before they arrive ## Use cases - [Lead qualification](https://clerkchat.co/use-cases/lead-qualification): Qualify enquiries before they reach you. The agent asks what you would ask — budget, location, timeline — and hands over only the leads worth your time. - [FAQ deflection](https://clerkchat.co/use-cases/faq-deflection): Twenty questions make up most of what any business is asked. Answer them instantly on every channel and keep your attention for the ones that need judgement. - [After-hours cover](https://clerkchat.co/use-cases/after-hours-support): Most messages arrive when you are closed. Answer them at the time they are sent, and escalate only what genuinely cannot wait until morning. - [Abandoned cart recovery](https://clerkchat.co/use-cases/abandoned-cart-recovery): Most carts are abandoned over an unanswered question about sizing, delivery or returns. Answer it while the shopper is still there, and add the item for them. - [Appointment booking](https://clerkchat.co/use-cases/appointment-booking): Answer the questions that decide whether someone books — price, availability, insurance, what to bring — and capture the request with the details attached. - [Order tracking](https://clerkchat.co/use-cases/order-tracking): 'Where is my order' is the message every shop gets most. Answer the policy questions instantly, and connect your own order system with a custom action. ## Optional - [WhatsApp Link Generator](https://clerkchat.co/tools/whatsapp-link-generator): Create a free WhatsApp chat link (wa.me) with a pre-filled message in seconds. No sign-up required. - [WhatsApp QR Code Generator](https://clerkchat.co/tools/whatsapp-qr-code-generator): Generate a free WhatsApp QR code that opens a chat with your business number. Download it and share, no sign-up required. - [WhatsApp Cost Calculator](https://clerkchat.co/tools/whatsapp-business-cost-calculator): Estimate your monthly WhatsApp Business API costs based on conversation volume and category. Free calculator, no sign-up required. - [AI Support Cost Calculator](https://clerkchat.co/tools/ai-customer-support-cost-calculator): See how much an AI chatbot could save your support team. Enter your team size and ticket volume for a free estimate. - [AI FAQ Generator](https://clerkchat.co/tools/faq-generator): Paste in your product or business details and generate a customer support FAQ in seconds with AI. Free, no sign-up required. - [FAQ Generator from Website](https://clerkchat.co/tools/faq-generator-from-website): Enter your website URL and generate a customer support FAQ with AI, straight from your own site content. Free, no sign-up required. - [Support Ticket Response Generator](https://clerkchat.co/tools/support-ticket-response-generator): Paste in a customer's message and generate a professional support ticket or complaint response with AI. Free, no sign-up required. - [Angry Customer Response Generator](https://clerkchat.co/tools/angry-customer-response-generator): Paste in an angry or upset customer's message and generate a calm, de-escalating reply with AI. Free, no sign-up required. - [Affiliate programme](https://clerkchat.co/affiliate) - [Blog](https://clerkchat.co/blog) - [Contact](https://clerkchat.co/contact)