> ## Documentation Index
> Fetch the complete documentation index at: https://clerkchat.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure your agent's identity and behavior

> Set the name, public URL slug, avatar, instructions, and welcome message.

Agent settings control what customers see and how the agent responds. Review these settings before you publish a widget or help page.

<Steps>
  <Step title="Open Settings">Select your agent, then select **Settings** in the sidebar.</Step>

  <Step title="Set the public identity">
    Update **Agent Name**, **Agent Slug**, and **Agent Avatar**. Keep the slug short and stable
    because Clerk Chat uses it in public URLs.
  </Step>

  <Step title="Write the instructions">
    In **Instructions**, define the agent's role, approved tone, answer boundaries, and escalation
    policy. Name the behavior you want instead of relying on broad phrases such as “be helpful.”
  </Step>

  <Step title="Write the welcome message">
    In **Welcome Message**, tell customers what the agent can help with. This is the first message
    in a new chat.
  </Step>

  <Step title="Verify the changes">
    Open **Playground**, start a new chat, and test the revised identity and behavior.
  </Step>
</Steps>

<Warning>
  Deleting an agent removes its configuration from the workspace. Use **Delete Agent** only when you
  no longer need its sources, deployment, or conversations.
</Warning>


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